Personal Information - Privacy Policy

About the Information we collect and why we use it

Personal information we collect includes details such as your name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a payment), as well as information you provide in any communications between us. You will have given us this information whilst making an enquiry for therapy, paying for a session of therapy or room hire, referring a client or any of the other ways to interact with us.

We will mainly use this information:

To process your payments, and verify any financial transactions.
To provide the services (eg therapy or room hire) that you have requested.
To update you with administrative messages about your payments or appointments.
To communicate with your referring GP, health insurance or third party referrer.
To keep a record of your relationship with us.
Where you work with us, or hire a room from us, to administer the working arrangement.

If you do not provide this information, we will not be able to process your payment, or register you for therapeutic therapy or hire our clinic room to you

Sensitive Personal Information

If you share your personal experience, we may also collect this health information. If you provide us with any Sensitive Personal Information by telephone, email or by other means, we will treat that information with extra care and confidentiality and always in accordance with this Privacy Policy.

A special note about the Sensitive Personal Information we hold

Data Protection Law recognises that some categories of personal information are more sensitive. Sensitive Personal Information can include information about a person’s health, race, ethnic origin, political opinions, sex life, sexual orientation or religious beliefs.

If you contact us at TTS through our email or telephone, you may choose to provide details of a sensitive nature.

We will only use this information:

For the purposes of dealing with your enquiry and providing therapeutic treatment advice.
We will not pass on your details to anyone else without your express permission except in exceptional circumstances. Examples of this might include anyone reporting serious self-harm or posing a threat to others or children contacting us and sharing serious issues such as physical abuse or exploitation.
Where you have given us your express consent or otherwise clearly indicated to us (for example, by providing your consent to share your information with third party providers, eg your health insurer, your GP, your university referrer, your psychiatrist)

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If you would like to book an appointment or request a call back, please fill in this simple form

I accept the terms of (alternatively give us a call or email us)

Your privacy is important to us, and we would like to communicate with you in a manner that is in line with UK law on data protection. As a result of a change in UK law, we need your consent in order for us to contact you and hold information about you. Information we might hold about you includes the following:

Personal details such as: name, address, telephone numbers, email, date of birth, signature, bank details, insurance details, referring GP or psychiatrist details.

This Psychology Practice collects the above type of information for the primary purpose of providing quality health care. By signing this form you are confirming that you are consenting to The Thinking Space Psychology Service Ltd holding and processing your personal data for the following purposes:

Communicating with you via telephone, SMS, email or letter for the purposes of your therapy or invoicing for your therapy. We use client management software for this purpose: https://bac-pac.co.uk/security/
Communicating with your referring GP or psychiatrist or insurer for the purposes of your therapy; assessment and treatment purposes.
If we are concerned for your safety or identify any risk to yourself or others at any time during your treatment, we may contact your GP or other relevant services as we would have a duty of care to do so. Where possible the reasons for this would be discussed with you, but this may not always be possible.
ank details for the purpose of invoicing you for your therapy. We use Sage and iZettle for recording and processing of financial transactions. Please view their privacy policies here: https://www.sage.com/company/privacy-notice-and-cookies and https://www.izettle.com/gb/privacy-policy

I understand that by signing this consent form, The Thinking Space Psychology Service Ltd is authorised on my behalf to use my personal information for the purposes specified and I am free to withdraw my consent at any time.

About the Information we collect and why we use it

We will mainly use this information:

Sensitive Personal Information

A special note about the Sensitive Personal Information we hold

We will only use this information:

Make an appointment

Talk to us

Access to Patient Information Consent Form

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