Your rights

Your rights

You have various rights with regards to the personal information we hold about you – these are set out in more detail below. If you wish to exercise any of these rights or make a complaint, you can do so by contacting us by email: therapy@thethinkingspace.co.uk

Access to your personal information: You have the right to request access to a copy of the personal information that we hold about you, along with information on what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You can make a request for access free of charge. Please make all requests for access in writing, and provide us with evidence of your identity.
Right to object: You can object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. Please contact us as noted above, providing details of your objection.
Consent: If you have given us your consent to use personal information, you can withdraw your consent at any time.
Rectification: You can ask us to change or complete any inaccurate or incomplete personal information held about you.
Erasure: You can ask us to delete your personal information where it is no longer necessary for us to use it, you have withdrawn consent, or where we have no lawful basis for keeping it.
Portability: You can ask us to provide you or a third party with some of the personal information that we hold about you in a structured, commonly used, electronic form, so it can be easily transferred.
Restriction: You can ask us to restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it.
No automated-decision making: Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. You have the right not to be subject to automated decisions that will create legal effects or have a similar significant impact on you, unless you have given us your consent, it is necessary for a contract between you and us or is otherwise permitted by law. You also have certain rights to challenge decisions made about you. We do not currently carry out any automated decision-making.

Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.

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If you would like to book an appointment or request a call back, please fill in this simple form

I accept the terms of (alternatively give us a call or email us)

Your privacy is important to us, and we would like to communicate with you in a manner that is in line with UK law on data protection. As a result of a change in UK law, we need your consent in order for us to contact you and hold information about you. Information we might hold about you includes the following:

Personal details such as: name, address, telephone numbers, email, date of birth, signature, bank details, insurance details, referring GP or psychiatrist details.

This Psychology Practice collects the above type of information for the primary purpose of providing quality health care. By signing this form you are confirming that you are consenting to The Thinking Space Psychology Service Ltd holding and processing your personal data for the following purposes:

Communicating with you via telephone, SMS, email or letter for the purposes of your therapy or invoicing for your therapy. We use client management software for this purpose: https://bac-pac.co.uk/security/
Communicating with your referring GP or psychiatrist or insurer for the purposes of your therapy; assessment and treatment purposes.
If we are concerned for your safety or identify any risk to yourself or others at any time during your treatment, we may contact your GP or other relevant services as we would have a duty of care to do so. Where possible the reasons for this would be discussed with you, but this may not always be possible.
ank details for the purpose of invoicing you for your therapy. We use Sage and iZettle for recording and processing of financial transactions. Please view their privacy policies here: https://www.sage.com/company/privacy-notice-and-cookies and https://www.izettle.com/gb/privacy-policy

I understand that by signing this consent form, The Thinking Space Psychology Service Ltd is authorised on my behalf to use my personal information for the purposes specified and I am free to withdraw my consent at any time.

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Access to Patient Information Consent Form

HELP IS A SIMPLE CALL AWAY 020 8361 3219